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Privacy Policy

Effective Date: 29 August 2026

Business Name: Trans-Vall Container Solutions

1. Introduction & Overview

At Trans-Vall Container Solutions, we respect your privacy and are committed to protecting the personal information of our clients, website visitors, and trading partners. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you request official quotations, arrange container dispatch, or interact with our website.

2. Information We Collect

We collect personal and business information necessary to fulfill container orders, arrange crane truck transport, and process commercial transactions:

  • Contact Information: Name, email address, phone number, and physical delivery address.

  • Commercial & Financial Data: Company details, tax/VAT numbers, billing addresses, and payment confirmation details.

  • Logistics & Delivery Data: Site access notes, crane truck delivery requirements, and container placement specifications.

  • Website Usage Data: Technical data including IP addresses, browser types, and pages visited via cookies for website performance optimization.

3. How We Use Your Information

Your data is processed strictly for legitimate business and operational purposes:

  • Processing product inquiries, official quotations, and warehouse dispatch notifications.

  • Coordinating logistics, transport partners, and site delivery arrangements.

  • Managing customer guarantees, replacement requests, and post-delivery support.

  • Complying with South African tax, accounting, and legal record-keeping obligations.

4. Third-Party Data Sharing

We do not sell or rent your personal data to third parties. We share information only with trusted service partners required to complete your order:

  • Logistics & Freight Partners: Transport contractors and crane truck operators for delivery execution.

  • Financial Services: Authorized payment gateways and banking institutions to process transactions.

  • Legal Compliance: Public authorities or regulatory bodies when legally mandated under local legislation.

5. Data Protection & Security

We implement industry-standard physical, technical, and administrative security measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

6. Your Rights & Contact Details

Under applicable data privacy laws (including POPIA), you have the right to access, correct, or request the deletion of your personal data held by us.

For any privacy-related inquiries, updates, or requests, please contact us:

  • Entity: Trans-Vall Container Solutions

  • Email: [Your Support / Operations Email]

  • Phone: +27 043 110 0616

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